Keep play within a planned boundary
Set a spending amount and stopping time before play begins. Use disposable entertainment money only, never borrowed funds or money reserved for bills. Results are uncertain, and previous losses do not make a future win more likely.
Limits, reminders and time away
Where available, account tools can include deposit limits, loss or wagering limits, session reminders, cool-off periods and self-exclusion. Choose limits while calm and avoid increasing them in response to a losing session. A temporary break can interrupt impulsive decisions; self-exclusion provides a stronger barrier when control is being lost.
Signs that play may no longer be recreational
- Chasing losses or repeatedly exceeding a planned budget.
- Hiding time, spending or account activity from other people.
- Borrowing, selling belongings or delaying essential payments.
- Feeling restless, distressed or unable to stop.
- Allowing gambling to affect sleep, work, relationships or health.
- Opening additional accounts to bypass limits or exclusions.
What to do when warning signs appear
Stop the session, do not make another deposit and speak with someone trusted. Use account limits or request a break or self-exclusion. Remove saved payment methods and promotional notifications, and consider device-level blocking software. Support can explain platform controls but does not replace professional care.
Protecting minors and shared households
Accounts are for adults who meet the legal gambling age. Keep credentials and payment methods private, sign out on shared devices and do not leave gambling content open around minors. Device restrictions and parental controls can add another layer of protection.
Independent support
Canadian players can seek confidential help through provincial health and problem-gambling services. In an immediate mental-health crisis or danger, contact local emergency services. A support organisation can help with counselling, financial harm, family impact and a longer-term recovery plan.